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A how-to guide for consultants
Here is the accumulation of 35 years of work of two men who have helped shape the training and development field. Teachers, trainers, consultants, and continual learners themselves, the authors share their repertoire of concepts, strategies, and techniques.
The function of consultants is part of the role and function of all those who lead, direct, teach, or interact as friAnds and peers with others.
--Gordon and Ronald Lippitt, authors
The authors identify the six phases of almost any consultant-client working relationship:
* Engaging in initial contact and entry
* Formulating a contract and establishing a helping relationship
* Identifying problems through diagnostic analysis
* Setting goals and planning for action
* Taking action and cycling feedback
* Completing the contract
This book emphasizes the role of the consultant?internal or exter
